IBM Hardware and Software Maintenance Services

Services to keep critical systems up and running

High system resilience and application availability are essential for today’s businesses. Imagine enjoying the simplicity of single-point accountability the next time you have to deal with frustrating—and often costly—hardware or software-related problems that can slow down a business.  At ITC, we offer both IBM Hardware Maintenance and IBM Software Maintenance services that can be tailored to meet your specific needs

IBM Hardware Maintenance

IBM Hardware maintenance and support services are incredibly beneficial in ensuring that your IBM systems remain available and reliable at all times. These services are designed to provide both preventative and remedial maintenance, helping you to optimize your IT infrastructure and minimize the risk of downtime. With IBM hardware maintenance services, you can rest easy knowing that any failing components will be promptly replaced within a specified time frame. Additionally, hardware support offers online, onsite, or call-back technical troubleshooting and setup assistance to reduce potential downtime in the event of an incident. With IBM’s hardware maintenance and support services, you can be confident that your systems are in good hands.

Hardware Maintenance Services can help you:

• Protect your hardware investment
• Help accelerate the process of identifying and resolving complex problems
• Leverage single-call accountability for IBM and multivendor hardware support
• Minimize costly downtime and protect against outages
• Accelerate recovery

IBM Software Maintenance

Keeping your software up-to-date is crucial to ensure your business runs smoothly. IBM Software Maintenance services are designed to provide you with the support you need to keep your systems running optimally. With this service, you can rest assured that any software-related issues will be resolved promptly and efficiently. Maintaining a current software contract with IBM also provides you with access to software updates and upgrades without any additional charges. This helps you to optimize your IT investment and ensure that your business stays ahead of the game.

Software Support Services can help you:

•  Protect your software investment
• Ensures uninterrupted access to updates
• Reduce operating costs and increase efficiency
• Improve availability and reduce downtime
• Reduce complexity

ITC’s dedicated team of professionals serves as an extension of our strategic partners, providing you with the knowledge and insight you need to keep your IT environment current and resilient.