IBM Power Systems: Remote Monitoring And Management

Remote Support – A proactive approach to maximizing system uptime

In today’s fast-paced business world, remote monitoring and management is becoming ubiquitous. The demand on IT departments to keep their IT infrastructure operating at peak performance around the clock, are often time consuming and mundane. For maximum uptime and reliability, organizations must proactively monitor their systems to detect any anomalies that might indicate an imminent problem.

ITC’s remote monitoring and management for IBM Power systems provides the security, flexibility and responsiveness today’s agile business strategies demand. Our comprehensive remote services allows you to save time and money and focus on more the important aspects of your business. We keep your IBM Power system running and highly tuned with remote-access to enable monitoring, configuration, diagnostics and troubleshooting. We provide a broad base of knowledge and offerings on the iSeries platform, including operating system upgrades, migrations, PTF maintenance, performance checks and FTP services.

Our IBM experts can remotely monitor your system, respond to operations-level events and logs and escalate actions. With proactive system monitoring, problems can be identified early, enabling rapid fixes before end users experience significant impact to their performance. Additionally, ITC’s IBM Power Systems remote services offer a unique and cost-effective approach to ensure your data remains secure, your mission critical systems and applications are efficient and resilient, and you get the support you need. We have heavily invested in developing skills through IBM to achieve a high level of market performance in providing remote monitoring and management for IBM Power systems.