LAN/WAN Design & Implementation

Optimize your connectivity to the rest of the world

Private / Public / Hybrid Cloud (LAN/WAN) Design & Implementation

With multiple heterogeneous networks and communication devices– designing and implementing a reliable and efficient Private / Public / Hybrid Cloud Network (LAN and WAN) can get a bit complex. ITC helps customers meet their network challenges by offering a range of services from analysis and design through system selection, integration, and post-implementation support. We form an alliance with your internal communication staff to understand your Private Cloud (LAN) and assist in the development or rebuilding of your Public Cloud (WAN). Our team of experts and communication strategists tailor to support your particular business environment. Our solutions provide functionality, scalability, adaptability, and manageability.

Private / Public / Hybrid Cloud Services

Services include, but are not limited to:

  • Assessment
  • Network Analysis
  • Connectivity Design and Implementation
  • Configuration and Implementation
  • Network Solutions
  • Firewall Security
  • Desktop Support
  • Exchange Server Management & Support
  • Server Consolidation and Virtualization
  • Server Refresh
  • Internet Connectivity
  • Troubleshooting and Support

No project is too great or small. We can assist in consulting, design, and implementation. Our reliable network environments can address a broad range of IT solutions across diverse platforms. Whether two offices in the same city or multiple offices in different states; whether different counties, countries, or continents, we can create a network that meets your needs. We have been designing, implementing, and managing LAN and WAN since the days of the 9600 bps modems. Remember those days…we have come a long way since then. Let ITC optimize your connectivity to the rest of the world.

Safeguard your IBM i with multi-factor authentication (MFA)

MFA: The Power to Protect

Did you know that adding an extra layer of security to your IBM iSeries servers can significantly reduce the risk of unauthorized access? Basic password protection mechanisms are no longer enough. Multi-factor authentication (MFA) is a powerful way to protect your critical systems and sensitive data. With exploited credentials accounting for 80% of security breaches, strong security measures are essential for protecting your critical business data on IBM i systems.

What is MFA?

MFA adds an extra layer of defense beyond traditional username and password logins, significantly reducing the risk of unauthorized access. MFA requires users to provide two or more verification factors to gain access to a system. These factors typically fall into three categories:

  • Something you know: This could be your traditional password, a PIN, or a security question answer.
  • Something you have: This might be a physical token, a smartphone app that generates one-time passwords (OTPs), or a security key.
  • Something you are: Biometric authentication like fingerprints or facial recognition falls into this category.

By requiring more than just a password, MFA makes it much harder for attackers to gain access to your IBM i system, even if they steal a username and password.

Benefits of MFA for IBM i
  • Enhanced Security: MFA significantly reduces the risk of unauthorized access by adding an extra layer of verification.
  • Improved Compliance: Many regulations require organizations to implement MFA for access to sensitive data.
  • Reduced Risk of Data Breaches: Stolen passwords are a common entry point for attackers. MFA makes it much harder for them to exploit compromised credentials.
  • Peace of Mind: Knowing your IBM i system is protected with MFA provides peace of mind for administrators and users.
Getting Started with MFA on IBM i

When considering implementing MFA for your IBM i system, it’s crucial to:

  • Evaluate your Security Needs: Identify the level of security required for different user access levels and data types.
  • Choose the Right Solution: Select an MFA solution that integrates seamlessly with your existing IBM i infrastructure and meets your security needs.
  • Plan and Test Thoroughly: Develop a comprehensive implementation plan and conduct thorough testing before deploying MFA in production.

MFA is a powerful security tool that can significantly enhance the protection of your valuable data on IBM i systems. By implementing MFA, you can deter unauthorized access, improve compliance, and ensure peace of mind for your organization. Learn how multi-factor authentication strengthens security, simplifies compliance regulations, and seamlessly integrates with your IBM i environments.

Contact ITC to learn how we can help you secure your IBM i environment.

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ITC’S Managed Services – Simple, Manageable, Affordable.
Rest comfortably knowing that our experts got your most critical infrastructure covered.

Change is inevitable, which is why it’s important to be prepared.

Businesses are coming to understand the value of hiring IT professionals to keep their technology systems operating at peak performance around the clock. But the complexity of today’s IT environment has made it increasingly challenging. To remain competitive, you need to be able to clearly concentrate on the more essential aspects of making your business a success.

With ITC, we manage your business’s IT needs by putting the right people, processes, and technologies in place so that you can run your business as efficiently as possible.  Whether it’s completely outsourcing your IT management or leveraging our team’s expertise to complement your in-house staff or filling in skill gaps, our managed services are designed to provide clear-cut solutions to IT business challenges.

Benefits of Managed IT Services
  • Trained, experienced, qualified, and certified IT Professionals
  • Cost control/savings
    • Lower Operational Cost
    • Higher ROI
    • Predictable OpEx Cost
    • Faster and Proactive Response
  • Increase reliability/ Minimized Downtime
  • Proactive approach to IT problems
  • Compliance and security
  • Improved efficiency and competitiveness
  • Remain focus on your core business
  • Greater scalability
  • Peace of mind

Let ITC manage your information technology so that you can focus on what you do best… deliver value to your customers.  Contact us for a complete listing of our managed services.

Premium Support for Power Platforms

Technology is undergoing rapid changes, and so are IT requirements. Falling behind on crucial functions like backups, patches, updates, and security will inevitably increase the likelihood of threats and downtime. With your mission-critical business processes running on IBM Power Systems, you need to feel confident that your support solution facilitates high availability and operational efficiency.

ITC’s managed services for IBM Power platforms provide proactive, detective, and preventative support to help you get the most value out of your IT investments. Our comprehensive managed services portfolio, combined with our IBM-certified solution experts, enables faster response times, increased stability, and increased operational efficiency, allowing your team to focus on driving business value, improving customer experiences, and outperforming the competition.

ITC’s Managed Services for Power platforms include (but are not limited to):

 

There is no doubt that your internal IT team is skilled and experienced; however, when combined with the breadth of expertise available through ITC, your internal team will be able to rest comfortably knowing that our experts got your most critical infrastructure covered. Contact us to learn more about our managed services offering for IBM Power platforms.

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Providing resources, Bridging gaps

The challenge to deliver results is unlike ever before. As today’s IT environment becomes more complex and involved, customers become more demanding. With ITC’s staff augmentation services, our certified and experienced professionals can help you achieve short and long-term expert assistance.

ITC staff augmentation service leverages the right capabilities with a wide array of technical skills to deliver qualified resources on time and within budget. Our professionals are an assembly of certified, knowledgeable, and experienced engineers, consultants, and architects. Whether outsourcing IT development projects, managing in-house projects, filling temporary vacancies, or meeting IT project deadlines, we work towards achieving your IT goals.

Benefits to IT Staff Augmentation
  • Cost-effective: reduce overhead and save money simultaneously
  • Increase flexibility and scalability
  • Higher resource availability
  • Access to qualified and specialized experts
  • Your organization maintains complete and total control

We provide you with the right IT professionals as and when you need them.

Services to keep critical systems up and running

High system resilience and application availability are essential for today’s businesses. Imagine enjoying the simplicity of single-point accountability the next time you have to deal with frustrating—and often costly—hardware or software-related problems that can slow down a business.  At ITC, we offer both IBM Hardware Maintenance and IBM Software Maintenance services that can be tailored to meet your specific needs

IBM Hardware Maintenance

IBM Hardware maintenance and support services are incredibly beneficial in ensuring that your IBM systems remain available and reliable at all times. These services are designed to provide both preventative and remedial maintenance, helping you to optimize your IT infrastructure and minimize the risk of downtime. With IBM hardware maintenance services, you can rest easy knowing that any failing components will be promptly replaced within a specified time frame. Additionally, hardware support offers online, onsite, or call-back technical troubleshooting and setup assistance to reduce potential downtime in the event of an incident. With IBM’s hardware maintenance and support services, you can be confident that your systems are in good hands.

Hardware Maintenance Services can help you:

  • Protect your hardware investment
  • Help accelerate the process of identifying and resolving complex problems
  • Leverage single-call accountability for IBM and multivendor hardware support
  • Minimize costly downtime and protect against outages
  • Accelerate recovery
IBM Software Maintenance

Keeping your software up-to-date is crucial to ensure your business runs smoothly. IBM Software Maintenance services are designed to provide you with the support you need to keep your systems running optimally. With this service, you can rest assured that any software-related issues will be resolved promptly and efficiently. Maintaining a current software contract with IBM also provides you with access to software updates and upgrades without any additional charges. This helps you to optimize your IT investment and ensure that your business stays ahead of the game.

Software Support Services can help you:

  •  Protect your software investment
  • Ensures uninterrupted access to updates
  • Reduce operating costs and increase efficiency
  • Improve availability and reduce downtime
  • Reduce complexity

ITC’s dedicated team of professionals serves as an extension of our strategic partners, providing you with the knowledge and insight you need to keep your IT environment current and resilient.

Quality and value you can depend on.

So much is dependent on your IT infrastructure. That’s why having the right maintenance and technical support is critical to your everyday operations. Our comprehensive hardware maintenance and support service portfolio is designed to reduce overall support costs. It does all of this while increasing availability and simplifying management in your multivendor environment. Success in business demands a high-performance IT infrastructure. Your IT infrastructure drives daily operations and business innovation initiatives. The key to optimizing system performance lies in reliable support. For this, you need a trusted resource that you can work with to develop a long-term IT strategy. ITC’s team of experts will simplify support for increasingly complex IT environments. We will ensure maximum uptime, optimize performance and resolve problems quickly.

ITC’s Range of Services

From full support to on-call services, ITC will work with you to ensure seamless and effective technical support and maintenance.

  • Full Support
  • Staff Augmentation
  • Technology Assistance
  • On-Call Services

We are committed to providing you with the support you need, when and where you need it. We provide the stability, performance, and functionality you need. Our support teams consist of only the most knowledgeable and experienced staff. ITC has the experience to provide you with solutions, maintenance, and a single point of contact for all your networking needs.

Network and Communications Support

We Depend on Networks

Organizations depend on their networking and communications environments as key platforms for growth, expansion, and competitiveness. Every communication, business process, and business application is network dependent. Whether consulting with colleagues, video conferencing, or analyzing business intelligence, you rely on your network.

The Challenge

Network environments continue to become more complex due to industry dynamics and the rapid development of technologies. Organizations are challenged to take advantage of their network’s potential while controlling costs, preventing network failures, and managing increasing complexity. Even minimal downtime can compromise productivity, revenues, and competitive advantage.

The Solution

When downtime is not an option for your business, ITC’s managed services will ensure you remain operational. Keeping your network and communications systems connected is crucial to your business performance. First, we evaluate your network environment and business needs. Then we deliver an appropriately tailored solution that integrates all your business needs. ITC provides a comprehensive solution designed to manage your network while you focus on your core business. Through a set of well-established processes, we improve the ability of your network to function at peak performance around the clock.

Application development plays a pivotal role in managing and delivering a company’s single most important aspect: data.

Today it is critical for businesses to be able to deliver data anywhere, anytime, across a wide variety of devices, formats, and media. This has become a key deciding factor in competitors who go to the front and those who are ruled out. Users are more demanding than ever; accustomed to instant gratification, regardless of time and place.

Despite these compelling trends, many companies are still hobbled by outdated legacy applications. Due to the rapid advancements in mobile technology and cloud computing, those legacy applications may not seem very old at all. Add to that the modern company’s increased need for scalability and adaptability, and it is easy to see why so many fall behind in the race.

When it comes to developing new applications or maintaining existing ones, ITC can ensure organizations get the most from their IT investment and can stay at the front of the pack.

ITC has the experience to:
  • Modernize your legacy applications
  • Integrate your data with other applications or technologies
  • Update your application for mobile and cloud computing
  • Develop new state-of-the-art application
  • Maintain your current applications
We address your goals and concerns to:
  • Increase efficiencies and decrease labor
  • Connect with the world and your client base more competitively
  • Get the most out of existing application
  • Maximize customer and end-user satisfaction
  • Leverage this market trend for competitive advantage
ITC tools used to achieve results:
  • Custom Applications
  • Integrations
  • Legacy Modernization
  • Application Maintenance Solutions

ITC leverages our skills in application development and integrations to maximize productivity in your current environment.

Custom Application

Every business has a unique set of requirements and processes. No out-of-the-box application is going to truly fit your needs. Custom applications are necessary to fit the specific needs of any company and the benefits far outweigh the investment.

Custom Applications:
  • Streamline Operational Performance
  • Lower Costs
  • Applications are specific to your needs

Application development is a crucial ongoing process these days due to rapid changes and developments. To keep up with rapidly changing technological advancement and rapidly evolving business processes we must have applications that help us stay on top of the fast-paced demands of today’s world. Custom applications can transform your internal environment – from struggling with your technology, and impeding your workflow to letting it work for you.

Changing market conditions and customer preferences demand that we be adaptable and able to leverage technologies optimally to stay competitive and deliver maximum value. ITC enables you to do exactly that.

ITC – Innovative Application Strategies

ITC combines the latest technologies with innovative ITC value-added technology strategies. The result is efficient and robust applications that give you a unique competitive advantage.

Custom Applications

Building on our unique technology strategies, we can develop custom applications that meet your specific needs. If you are unsure what you need to make your processes work better, we can provide an expert analysis and solution. Proprietary business-specific software is a modern business tool for organizational success.

ITC Application Services
  • Application Development
  • Integration
  • Management
  • Cloud Solutions
  • Application Management Services
How we do it

Our Strategic Partner Skilled Team of Consultants and Developers

  • Listen to your challenges, concerns, and your vision, and goals
  • Evaluate your organizational workflow and your computing environment
  • Work with your people to gather in-depth information on your needs and design solutions that are the right fit for your people and your organization
  • Employ a comprehensive methodology focusing on you, the customer

Custom applications are tailored to meet your organization’s specific needs as organization computing environments continually transform. ITC’s expert consultants collaboratively evaluate your organizational computing needs. ITC with solutions partners brings all systems together for an integrated solution that eases business challenges. ITC is dedicated to helping find more efficient and cost-effective solutions to meet business and mission-critical requirements.

Our custom applications solutions are designed to
  • Improve Organizational Agility
  • Adaptability
  • Optimize Your ROI

Our custom application covers a broad spectrum of technology areas spanning from building to managing proprietary software programs or process-based information and reporting systems. In this ever-changing information technology world, custom application development and maintenance are playing a more pivotal role to integrate our client’s heterogeneous computing environment. Businesses want to connect more to their employees, customers, and suppliers through mobile devices using both internal and external cloud computing technologies.

Our Development Teams

Through our strategic development partners, ITC custom crafts state–of–the–art applications. Our teams use proven methodologies configured to deliver optimized performance and innovative solutions. Our development teams have a variety of expert knowledge and experience. Core competencies include technology architecture, database design, and application development.

ITC development teams employ a methodology that is customer-centered. We work with you from the beginning of the process to clarify needs and evaluate all options. Our recommendations and solutions combine the latest development technology. With our broad-based portfolio of services, we provide complete solutions to meet specific needs. We then carefully manage all stages of the development, testing, configuration, staging, and deployment.

ITC Experience

ITC has the experience and resources to develop and manage proprietary software programs in the following areas:

  • We Have the Resources!
  • ITC’s Skilled Developers
  • Our Long-Standing Strategic Partnerships
  • Proven methodologies
  • Optimized performance

Core Competencies in Technology Architecture, Database Design, and Application Development – Leveraged to Provide You with Innovative Solutions

ITC is dedicated to helping find more efficient and cost-effective solutions to meet business and mission-critical requirements. We deliver a high-quality product and solution that you can rapidly implement and start seeing your ROI.

Specific Development & Integration Competencies

Through strategic partnerships, ITC can handle all of your development, integration, and management needs. We develop, work with, and support a wide range of brands and applications. Your organization benefits through ITC’s top-notch developers, credentialed in an array of critical and sought-after specialties.

ITC’s Microsoft® specialist developers hold certifications in:
  • ASP.Net, VB.Net, C#
  • Windows Communication Foundation (WCF)
  • Windows Workflow Foundation (WF)
  • Structured Query Language (SQL) Server
  • SQL Server Integration Services (SSIS)
  • SQL Reporting
Microsoft BizTalk Integration
  • Overall design and development
  • Automated deployment
  • Orchestrations
  • Components
  • Maps
ITC’s Microsoft® specialist developers hold certifications in:
  • Microsoft application integration
  • Salesforce application integration
  • Mobile application integration
  • Web and social media integration
  • Integration management
  • Data integration
Application Integration Services

Applications provide necessary functionality to businesses and industries. Businesses rely on reports that are critical to all processes in all functional areas from sales to warehouse and in all industries – manufacturing to medical.

Application Integration Provides Power to Your Processes
  • Seamless workflow increases productivity, reduces errors due to transposition, improves connectivity and communication
  • Increased efficiency and optimized use of IT resources lowers costs
  • Simplified access and ease of use support morale
Use Integrations to
  • Integrate old systems and applications with new
  • Convert legacy applications
  • Migrate applications to the cloud for greater accessibility
ITC is Your Solutions Provider for All of Your Integrations:
  • Microsoft application integration
  • Salesforce application integration
  • Mobile application integration
  • Web and social media integration
  • Integration management
  • Data integration